FAQ

Log in to your account and go to the My Account page to view your order history under "My Orders".

No. Once an order has been processed and shipped, cancellations cannot be made.

Cup Taste Coffee is made from selected coffee beans from local farmers, processed to high quality standards to achieve authentic flavor and distinctive aroma in each brew.

Of course! Our flavors are designed for both beginners and experienced coffee enthusiasts.

We use 100% selected Arabica and Robusta coffee beans to maintain the purity of taste and aroma.

Estimated delivery time is calculated automatically at checkout, based on your chosen courier and destination, so the exact time can vary from order to order. Once your order ships, you will receive a tracking number by email to track its status.

Because coffee is a perishable product, we do not accept returns for products that have been opened or used. Exceptions apply for products that are defective, damaged in transit, or shipped incorrectly.

Contact us at info@cuptaste.net or WhatsApp within 3 business days of receiving your order, with photos of the product and packaging. We will ship a replacement at no extra cost.

No. Once we verify your report, we will ship a replacement directly without requiring you to return the item.

All of our coffee beans are freshly roasted and immediately sealed for freshness.